IntelliDealer™ Product Support

Customers return to successful dealers for continued support, accurate information, and outstanding service. The IntelliDealer™ Product Support module helps you deliver all three.

Achieve Transparency

Build trust with customers by delivering accurate information.

Keep Everyone Informed

Know exactly where parts and equipment are, and how aftermarket support is performing.

Boost Efficiency

Enter key data once and make it available to everyone.

IntelliDealer™ Product Support Features

A sale is only the beginning of a relationship. Aftermarket product support drives both revenue and repeat business, which is why you need the tools to help you maximize both.

Equipment Profile

View up-to-date, in-depth equipment data such as descriptions and quotes that your sales staff can use and trust. See exactly where everything is and why it’s being moved, and get your service agreement data at a glance.

Service Data Manager

Effortlessly set up service agreements and create work orders. Visualize technician availability and view the status of every work order. You can even drill into hours, dollars, parts, and labor.

Parts Management

Product Support is your parts hub. Always know the state of your parts inventory, including where parts are and which are in demand. Set up invoices and quotes, and they’ll always be available in one place.

Rental Control

Access all your integrated rental business information in one place, track your rental fleet and bill seamlessly with IntelliDealer™ integration.

CDK IntelliTech

A time management tool that lets service technicians log time against specific work orders, and empowers them with historical information about the machine they’re working on.

Why IntelliDealer™ Product Support?

Customer Retention

Attracting new customers can be expensive, and happy customers are your fiercest advocates. Keep the ones you have with a system that helps you provide the service your customers are looking for.

Single Source of Truth

Deliver on the answers staff and customers are looking for with an informative hub made accessible 24/7. Track all the aspects of aftermarket support in a single system.

Streamline Processes

Save time on manual tasks and reduce errors. Automated systems, integration with financial systems, and staff access to information helps keep your support team and your customers content.