Heavy Equipment Mobile Solutions

Staying competitive starts with 24/7 connectivity.

Heavy Equipment dealers build their businesses on reliable communications and robust aftermarket support. We adapt to dealers’ unique needs, with mobile solutions that get your business where it needs to go.

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“ID MobileAccess has improved Technician Efficiency and Warranty Claim Processing for us.”
Kim Kistler
Stotz Equipment
Benefits of a Mobile-enabled Heavy Equipment Dealership
Mobile Solutions
  • Work More Effectively in the Field
    • Work More Effectively in the Field

    Too often, your best business tools are behind a desk, but your technicians and other employees aren’t. The right mobile applications can give field employees the tools and information they need to do their jobs, and eliminate the burden of re-entering data back at the office.

  • Better Information in Real-Time
    • Better Information in Real-Time

    When data is trickling in from the field or the warehouse, it’s often out of date by the time it gets to you. Mobile technology can provide a direct line to what’s happening, and access to business-critical data helps ensure financial, parts, equipment, and other information is always within arm’s reach.

  • Bridge the Gap with Customers
    • Bridge the Gap with Customers

    Customer service and support is a key requirement in maintaining a healthy dealership. With our mobile automation, customer self-service, and knowledge-sharing processes in place, you’ll be better equipped to address customer questions and offer superior service.

    Why Mobile Accessibility?

    Customer support, parts inventory, and service are vital to the bottom line of any heavy equipment dealer. But widely dispersed customers, traveling field technicians, and constantly changing inventory make it challenging to manage these critical aspects of the business. Mobile solutions are valuable because they put information and tools where they’re most needed.

    Mobile solutions can prove beneficial if your heavy equipment dealership needs help with:

    • Streamlining communications with employees and customers
    • Increasing productivity of your service department
    • Improving sales performance
    • Delivering customer self-service
    • Collecting and understanding inventory data
    • Getting financial information in real-time on the road
    • Simplifying operational processes to save time

    Explore Mobile Solutions for Heavy Equipment

    ID MobileAccess
    ID MobileAccess
    A DMS in Your Pocket
    Get mobile access to your IntelliDealer DMS with the application that securely puts your data at your fingertips.
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    MyDealer Access
    MyDealer Access
    Say Hello to Customer Self-Service
    Customers never want to be left in the dark, so give them around-the-clock access to their information – for their convenience and yours.
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    Alert Management
    Alert Management
    Communicate With Ease
    Set-and-forget messaging systems keep busy dealers moving – connect employees and customers with automated and customized emails, texts, and memos.
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    Wireless Inventory Control
    Wireless Inventory Control
    Access Information in Real-time
    Maintaining accurate inventory records is a necessity, and wireless mobile solutions make it easier than ever.
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    Choosing Mobile Solutions for Heavy Equipment
    Integration
    Integration
    Your mobile solutions must integrate with your DMS. Otherwise, you’ll face technical issues, or your staff will find themselves entering data multiple times. At CDK, our mobile solutions are built to integrate with your IntelliDealer™ DMS.
    User Experience
    User Experience
    When screens are smaller, design challenges can be bigger. Effective mobile solutions need to be simple while still giving you access to everything you need. At CDK, we produce a range of mobile, tablet, laptop, and equipment solutions to ensure we have your needs covered.
    Security
    Security
    You want to be sure your data’s always secure, wherever you’re accessing it. We are the only company in the industry to use Tier IV data centers to back our systems, maintained under strict security standards.
    Training
    Training
    Knowing exactly how to use the mobile capabilities of your DMS is part of making sure you’re taking full advantage of the solutions you have in place. With CDK University, you’ll gain access to a wide range of training programs to help you and your teams learn the system inside and out.